Mtivity helps CBF cut their client costs by 35%

8 May 2009

Background

CBF is a successful, fast growing print management company, who also offer their own multi site print production facilities, giving clients complete flexibility and a full range of services. CBF needed a system that was easy to use and set up and gave them complete transparency of their print procurement workflow, including financial documentation and management reports. In addition, CBF are always looking at innovative new ways to add value and make cost savings for their clients.

Our Solution

Mtivity’s Professional Services team analysed CBF’s business requirements and worked with them to develop a solution that would meet their needs. ‘Mtivity’s intelligent solutions have allowed CBF to easily manage hundreds of potentially complex jobs across multiple clients and multiple locations. The system gives them access to all the information they need about individual jobs, activities, event and deadlines at a touch of a button. Mtivity has proven to be an invaluable tool to their clients and has added significant value to the relationship with regards to streamlining client print and marketing processes.

The Benefits

• Dashboard capability – gives complete transparency of all client jobs and print workflow
• Controls – clients work directly with CBF to control stock, manage order throughput and site budget management
• Increased efficiency – customisation & local personalisation of materials has meant artwork savings and reduced approval processes
• Management reporting – Mtivity gives CBF clients automated management information on demand
• Added value – Mtivity helps CBF build client loyalty and drive new business
• Work with your client to understand, document and agree where savings are to be achieved.
• Don’t underestimate the role or challenge of change management. Have plans in place.
• Define the desired business processes for you and your client and link improvements to specific savings targets.
• Document, sign off and measure progress.
• Review the process when you get there with a view to continuous improvement.

The Future

CBF is already using Mtivity to process thousands of orders every month across numerous clients and sites and this is set to grow as they take on additional clients. Mtivity has allowed them to grow their business and retain existing clients without the need for taking on additional headcount and has also ensured significant savings for their clients through streamlining their processes.